Shipping Information

This Shipping Policy applies to orders placed through www.purelinentable.com, operated under the brand Purelinentable

1. Business Information

Brand Name: Purelinentable

Registered Address: 12815 85 Ave #102, Surrey, BC V3W 0K8, Canada

Dispatch Facility: 12815 85 Ave #102, Surrey, BC V3W 0K8, Canada

Telephone: +1 604 594 6862

Email: cotton@purelinentable.com

Website: www.purelinentable.com

2. Delivery Areas

Purelinentable provides delivery services to supported European destinations and other regions where ordering availability is displayed through the website. Delivery availability may vary depending on the destination and our direct operational capabilities.

3. Delivery Carriers

All orders are dispatched directly from our internal fulfilment facility. We work with recognised delivery carriers to ensure reliable service, including:

DHL Priority

FedEx Priority

UPS Priority

Comparable recognised delivery services where applicable

Carrier selection may vary according to the destination and specific operational requirements for each shipment.

4. Delivery Time

Estimated delivery periods for orders are generally:

4–9 business days

Delivery estimates begin immediately following the direct dispatch of the order from our Surrey, BC facility and may vary depending upon:

Destination location

Customs clearance procedures where applicable

Local delivery carrier arrangements

Public holidays or unforeseen operational circumstances

Estimated delivery periods are provided for general guidance and do not constitute fixed contractual delivery dates.

5. Shipment Tracking Notifications

To assist customers in following the progress of their orders, shipment tracking notifications will be sent automatically to the email address provided during checkout. Tracking notifications may include updates at important shipment stages, including:

Order dispatch confirmation from our facility

In-transit updates from the recognised carrier

Local delivery progress information where available

Customers are responsible for ensuring that the email address provided during checkout is complete and accurate to receive these communications.

6. Delayed Deliveries

Where an order exceeds the standard estimated delivery period, we may initiate a formal review with the relevant carrier to determine the shipment status. Following a comprehensive review of the available information and circumstances relating to the shipment, an appropriate outcome will be provided, including:

Replacement of the affected order where appropriate; or

Refund processing. All approved refunds will be strictly credited back to the original payment method used at the time of purchase.

The method selected will depend upon the specific circumstances established during the shipment review.

7. Delivery Responsibility

For customers protected by applicable consumer legislation, including customers located within European jurisdictions, the risk relating to loss of or damage to goods remains with the seller until the customer, or a person designated by the customer, receives physical possession of the goods. Transfer of risk shall not occur solely upon the transfer of the shipment to a carrier.

8. Incorrect Address Information

Customers are solely responsible for providing complete and accurate delivery information at the time of purchase. Where incomplete or inaccurate delivery information results in delivery difficulties, failed deliveries, or returns, additional processing or delivery arrangements may be required.

9. Contact Information

12815 85 Ave #102 Surrey, BC V3W 0K8 Canada

Telephone: +1 604 594 6862

Email: cotton@purelinentable.com

Website: www.purelinentable.com