Privacy Policy

This Privacy Policy explains how , operating under the brand name Purelinentable, collects, uses, stores, and processes personal information through www.purelinentable.com. This Policy applies to visitors and customers globally, with specific adherence to Canadian privacy laws and the European General Data Protection Regulation (GDPR) where applicable.

1. Data Controller Information For the purposes of applicable data protection legislation, the data controller responsible for your personal information is:

• Registered Address: 12815 85 Ave #102, Surrey, BC V3W 0K8, Canada
• Contact: +1 604 594 6862 | cotton@purelinentable.com

2. Information We Collect We collect only the information necessary to fulfill our business operations and provide you with seamless service:

• Contact & Order Information: Name, email, shipping/billing address, telephone number, and purchase history.
• Website Usage: Device info, IP address, and cookie preferences (collected only with consent).
• Communication: Records of enquiries or messages submitted via our contact channels.

3. Purpose of Processing We process personal information to:

• Manage and fulfill orders efficiently.
• Provide customer support and manage enquiries.
• Maintain website security and prevent unauthorized or fraudulent activity.
• Comply with legal, regulatory, and tax obligations in Canada and applicable jurisdictions.

4. Payment Processing & Stripe We utilize Stripe as our secure payment processing partner. When you complete a transaction, Stripe collects and processes payment data (such as card details and billing information) directly in accordance with its own Privacy Policy and operational security standards.

• Important: does not store your complete payment card details or sensitive financial credentials on our internal systems. Stripe acts as an independent controller/processor for payment-related data to ensure your transaction security.

5. Sharing and International Processing We do not sell your personal information. Data may be shared only with:

• Authorized service providers supporting order administration and logistics.
• Stripe for payment processing.
• Public authorities or regulatory bodies only when strictly required by law. As our operations are based in Canada, data may be processed in various jurisdictions. We ensure all international transfers are conducted with appropriate safeguards to protect your privacy.

6. Retention of Personal Information We retain data only as long as necessary for business, legal, or tax purposes:

• Order Records: Up to 7 years (to satisfy tax and accounting obligations).
• Customer Enquiries/Usage Info: Up to 24 months.
• Consent Records: Up to 5 years.

7. User Rights Under applicable laws (including GDPR and PIPEDA), you have the right to access, correct, delete, restrict, or object to the processing of your data. You may also withdraw consent where processing is based on it. To exercise these rights, please contact us via the details in Section 1.

8. Cookies and Security We use essential cookies to ensure website functionality and non-essential cookies only with your explicit consent via our Cookie Banner. We implement reasonable organizational and technical measures to protect your data from unauthorized access.

9. Policy Updates This Policy may be updated to reflect operational or regulatory changes. The revised version will be published on our website with an updated effective date.